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[Retail & wholesale] KEEN Footwear Sales Associate - Part-Time (Palo Alto) - San francisco bay area

[Retail & wholesale] KEEN Footwear Sales Associate - Part-Time (Palo Alto) - San francisco bay area
Ad ID: 812716
Posted by: Unregistered user
Posted on Aug 10, 2018
Expire: Nov 08, 2018
Job Title: Sales Associate
Reports to: Store Manager
Status: Part-Time, hourly
Direct Reports: 0

KEEN Garage Retail Sales Associates are the front face of our brand
These individuals provide brand and product knowledge, along with service and selling excellence in our store, with a creative, unique approach, and bring what we call the "KEEN Factor."


Bring the KEEN Factor
• Be an ambassador of the KEEN brand and bring your unique style and passion for KEEN products to the environment
• Provide KEEN fans remarkable experiences that inspire to create play and care
• Anticipate and understand the needs of the consumer
• Demonstrate product expertise and sales confidence

Service and Selling
• Provide exceptional customer service with a fan first approach ensuring no fan is left out of the KEEN Garage experience
• Engage with and ensure a "fun" experience for all customers
• Deliver a compelling and inspiring brand experience
• Inspire customer confidence and create loyalty to the brand
• Sell products with a focus on customer needs, key product attention and overall brand satisfaction
• Facilitate any post-purchase product resolution, and accommodate all customers' needs
• Facilitate consumer warranties on a case-by-case basis

• Execute visual merchandising concepts
• Ability to maintain merchandising standards

• Help facilitate and encourage customers to engage in store events
• Keep up on local market competitors

• May be accountable for store opening and closing duties including cash management and banking deposits
• Utilize the KEEN point of sale system
• Help in inventory movement and put away

Leadership/Cultural Responsibilities
• Contribute to an environment of trust and mutual respect
• Maintain a strong commitment to teamwork and concern for others
• Seek growth and learning opportunities
• Use effective communication and listening skills
• Exhibit a high level of personal responsibility and ownership
• Demonstrate personal accountability and integrity
• Self-motivated to drive a problem through to resolution
• Continued commitment to the success of projects and day-to-day operations

• Must be at least 18 years of age
• Previous retail or customer service experience preferred
• Demonstrated ability to be a strong team player; must be able to maintain positive working relationships with other team members at all times
• Availability and flexibility to work weekends, evenings, and holiday shifts
• Ability to learn, retain, and communicate product knowledge
• Strong interpersonal and verbal communication skills
• Sound judgment and problem solving skills
• Understands the importance of and embraces diversity in the workplace
• Ability to lift up to 30 lbs
• Must be able to frequently use a ladder and/or stairs, bend and stoop to retrieve stock
• Must be able to stand and move about the store for full shifts (shifts are typically 8 hours)
• Must have visual acuity and be able to use a point of sale system

Employee Conduct: It is the responsibility of every employee to contribute to a positive work environment through: mutual trust and respect; personal accountability and integrity; desire for growth and learning opportunities; teamwork; positive, honest and effective communication and professional interactions with co-workers, customers and partners

KEEN is an equal opportunity employer, who values an inclusive and diverse community
Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Qualified candidates should apply via our website:

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View map ",San francisco bay area,California"
Expire: Nov 08, 2018
Posted on Aug 10, 2018